Shipping policy

Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options:

  • Standard Shipping: 3-5 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1-2 business days

International Shipping

We currently ship to the following countries: [List of Countries]. Shipping charges for your order will be calculated and displayed at checkout. International shipments may be subject to import taxes, duties, and customs fees, which are the responsibility of the recipient.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Our company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Shipping to P.O. Boxes or APO/FPO Addresses

Our store ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please note that there may be additional transit times for orders shipped to these addresses.

Return policy

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Returns and Refunds

Please refer to our [Return Policy] for detailed information about options and procedures for returning your order.

Thank you for shopping with us!